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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Morphet

September 1, 2023

5  out of  5 rating by Kimberly Morphet
"Always a great customer experience with this office! Friendly and very efficient."

marco gemini

July 1, 2023

5  out of  5 rating by marco gemini
"I have applied recently for a State Farm Medicare Supplement Policy : I am grateful for the first-rate service provided by Chase and his staff."

Nicole Amy

June 30, 2023

5  out of  5 rating by Nicole Amy
"I had a great experience here getting help with auto and a life policy. If you ever need one, come here and ask for Jamie. He’s the best!"

Yesenia Forbes

June 30, 2023

5  out of  5 rating by Yesenia Forbes
"It was a pleasure to talk with Santiago Forbes today regarding the insurance for my vehicle as well as rental insurance. He was very helpful and help me get the best deal for my money"

john m.

June 30, 2023

5  out of  5 rating by john m.
"Although unable to write new homeowners insurance for me due to corporate-wide temporary policy, Chase gave me very good advice on adjusting my current policy for increased coverage and reducing my rates after changing my deductibles. He provided our community an informative insurance presentation that awakened many home owners to risk management and costs."

Trish Lane

June 8, 2023

5  out of  5 rating by Trish Lane
"I received the most cost effective quotes from this agency for auto, homeowners, and umbrella policies. Jaime Melchor provided the quotes and was very professional and informative. I highly recommend this agent as well as the agency."

Christopher Gibson

May 26, 2023

5  out of  5 rating by Christopher Gibson
"Jaime was a great help!! Life and car insurance needs. MET :)"

Cecilia Stella

May 26, 2023

5  out of  5 rating by Cecilia Stella
"I am delighted every time I come in. Problems are solved immediately and face to face. LOVE IT! Chase Douglas' StateFarm office is indeed a good neighbor. And so is Elizabeth."

zackary wood

May 17, 2023

5  out of  5 rating by zackary wood
"I have been with Chace Douglas State Farm for 6 or 7 years. I have my truck my renters insurance life insurance and my company box truck policies with them. The service has been amazing. They are quicker to act, very friendly, and knowledgeable. Luckily I have only had to file a claim with them one time for a stolen catalytic converter but the process was so smooth and the truck was returned to me in 2 days. I would definitely recommend Chase's branch especially for life insurance. Chase was able to talk over my options and help me choose the best fit for me in about 20 minutes. I won't be leaving their office any time soon."

Ivan Lopez

March 28, 2023

5  out of  5 rating by Ivan Lopez
"Chase and Jaime have gone above my expectations in helping with my renters insurance and life insurance policies. Friendly and knowledgeable service, I'll be renewing next year!"

Swam's Sandwiches

February 22, 2023

5  out of  5 rating by Swam's Sandwiches
"We have been using Chase for years and his service is top notch. He’s quick to respond, extremely knowledgeable, and a pleasure to work with. I’ve referred him to others as well and they’ve all had extremely positive experiences with him. I find comfort in knowing I have my insurance agent for life."

Christy Mann

February 21, 2023

5  out of  5 rating by Christy Mann
"Chase is always available to answer any questions I have whether it’s about life insurance, renters insurance, or auto insurance. He is polite, informative, and seems to truly care about his customers. Chase had been our insurance agent for over 4 years and we are very happy with his services."

Ryan Kriwanek

January 29, 2023

5  out of  5 rating by Ryan Kriwanek
"Great service from Chase"

Beauty Wire Magazine

December 7, 2022

5  out of  5 rating by Beauty Wire Magazine
"I worked with Jaime Melchor at Chase Douglas State Farm. He was so amazing to work with, very quick with a perfect quote. He helped me so much to get a new policy after Geico had increased my rate by 50% without any accidents or tickets for basically no reason. I highly recommend Jaime and State Farm if you are dealing with unfair rates. They did everything quickly over e-mail it was easy and painless and I got an even better rate than before. Very happy with State Farm now."

Maria Cielo Achas

October 7, 2022

5  out of  5 rating by Maria Cielo Achas
"Thank you 😊 Great service and friendly staff 👍"

Julia Buske

September 21, 2022

5  out of  5 rating by Julia Buske
"Highly recommend this insurance agency. Staff is knowledgeable, friendly and very helpful. I know I am in good hands with them."

tessa nyre

September 9, 2022

5  out of  5 rating by tessa nyre
"My family have been clients of Chase at State Farm for 10+ years. The customer service is incredible. When I was confused and asked for clarification it was given, the staff has saved me lots of money on my car insurance and have been kind throughout changes in our life/insurance plans. I would highly recommend Chase and his team to anyone looking for an insurance provider."

Michelle Cahill

July 7, 2022

5  out of  5 rating by Michelle Cahill
"I’ve used this State Farm office for both my automobile and home-related insurance for the last 15 years. Chase has been very helpful, especially clarifying what insurance components are covered by my homeowner’s association and what additional insurance is at my expense if I choose to have it. Whenever I have a question he is quick to get back to me with answers and options. This week I had some payment confusion caused by an error at my bank. It took several days to resolve so that I was able again to use my credit card for my monthly insurance payments. As I worked on this issue, Elizabeth was very kind and patient, and a huge help to me in this matter. Always such awesome customer service at this State Farm office."

Susan V

June 24, 2022

5  out of  5 rating by Susan V
"Super efficient, fast and friendly service. Chase is attentive and accommodating. One of the quickest and easiest processes for obtaining great insurance. I highly recommend Chase and his team."

Doug Rook

May 6, 2022

5  out of  5 rating by Doug Rook
"Have been happily insured by State Farm for over 40 years. Chase Douglas's office contacted me recently to see if I am driving less because of the pandemic. We are and when I reported my mileage, we got a significant reduction in our premium. State Farm is a mutual insurance company which means the company is privately owned by the people who purchase its insurance policies. Thank you State Farm."

Jesus Garcia

April 27, 2022

5  out of  5 rating by Jesus Garcia
"I was looking to get life insurance and didn't really know the ins and outs of what a policy entails.. Luckily I was referred to Jaime Melchor from a mutual friend who said he was super knowledgeable and eager to educate. I reached out to Jaime and he was quick to respond, set up time to answer all my questions and helped set up my first policy! I was very impressed by his professionalism and ability to articulate the benefits of this policy as it seemed a bit overwhelming and daunting... Jaime really knew his expertise but broke it down in a way I could understand. Thanks!"

Matthew Gelabert

April 14, 2022

5  out of  5 rating by Matthew Gelabert
"Great experience with the whole team! They have been consistently quick to help out whenever we've needed them."

Foad Foolad

March 2, 2022

5  out of  5 rating by Foad Foolad
"Extremely happy with their customer service! They are very patient and always responsive and quick. I would recommend them to anyone!"

david hyman

February 26, 2022

5  out of  5 rating by david hyman
"Because of several moves, my wife and I have changed State Farm offices and agents several times over the past 20 + years we have been with State Farm. Our recent move was to Chase's office. Both Chase and Elizabeth have made our move seamless. He has been very helpful going over our existing policies and made recommendations for changes when warranted. David Hyman Laguna Woods, Ca."

Katharine Donaghy

February 25, 2022

5  out of  5 rating by Katharine Donaghy
"I would recommend Chase Douglas a millions times over! He has not only provided my family and I sound insurance advice for several years, but he has also been a strong advocate for all of our insurance needs. Chase is quick to respond to any questions that we have and is always so patient with us, which is greatly appreciated."