State Farm® Insurance Agent Chase Douglas

"We have been using Chase for years and his service is top notch. He’s quick to respond, extremely knowledgeable, and a pleasure to work with. I’ve referred him to others as well and they’ve all had extremely positive experiences with him. I find comfort in knowing I have my insurance agent for life."

"Chase is always available to answer any questions I have whether it’s about life insurance, renters insurance, or auto insurance. He is polite, informative, and seems to truly care about his customers. Chase had been our insurance agent for over 4 years and we are very happy with his services."

"I worked with Jaime Melchor at Chase Douglas State Farm. He was so amazing to work with, very quick with a perfect quote. He helped me so much to get a new policy after Geico had increased my rate by 50% without any accidents or tickets for basically no reason. I highly recommend Jaime and State Farm if you are dealing with unfair rates. They did everything quickly over e-mail it was easy and painless and I got an even better rate than before. Very happy with State Farm now."

"My family have been clients of Chase at State Farm for 10+ years. The customer service is incredible. When I was confused and asked for clarification it was given, the staff has saved me lots of money on my car insurance and have been kind throughout changes in our life/insurance plans. I would highly recommend Chase and his team to anyone looking for an insurance provider."

"I’ve used this State Farm office for both my automobile and home-related insurance for the last 15 years. Chase has been very helpful, especially clarifying what insurance components are covered by my homeowner’s association and what additional insurance is at my expense if I choose to have it. Whenever I have a question he is quick to get back to me with answers and options. This week I had some payment confusion caused by an error at my bank. It took several days to resolve so that I was able again to use my credit card for my monthly insurance payments. As I worked on this issue, Elizabeth was very kind and patient, and a huge help to me in this matter. Always such awesome customer service at this State Farm office."

"Have been happily insured by State Farm for over 40 years. Chase Douglas's office contacted me recently to see if I am driving less because of the pandemic. We are and when I reported my mileage, we got a significant reduction in our premium. State Farm is a mutual insurance company which means the company is privately owned by the people who purchase its insurance policies. Thank you State Farm."

"I was looking to get life insurance and didn't really know the ins and outs of what a policy entails.. Luckily I was referred to Jaime Melchor from a mutual friend who said he was super knowledgeable and eager to educate. I reached out to Jaime and he was quick to respond, set up time to answer all my questions and helped set up my first policy! I was very impressed by his professionalism and ability to articulate the benefits of this policy as it seemed a bit overwhelming and daunting... Jaime really knew his expertise but broke it down in a way I could understand. Thanks!"

"Because of several moves, my wife and I have changed State Farm offices and agents several times over the past 20 + years we have been with State Farm. Our recent move was to Chase's office. Both Chase and Elizabeth have made our move seamless. He has been very helpful going over our existing policies and made recommendations for changes when warranted. David Hyman Laguna Woods, Ca."

"I would recommend Chase Douglas a millions times over! He has not only provided my family and I sound insurance advice for several years, but he has also been a strong advocate for all of our insurance needs. Chase is quick to respond to any questions that we have and is always so patient with us, which is greatly appreciated."

"I am extremely happy to have found State Farm to help with my life insurance. I was very doubtful at first but Jaime was amazing, caring and very patient. He answer all of my questions and was very thorough with all the information provided. I recommend anyone to get their services here."

"Chase, Jaime and Elizabeth are wonderful insurance agents! They always take their time to explain coverages on the auto and home insurance questions I have and are so patient! Chase sat down with me at his office in Laguna Hills and explained life insurance in simple ways so that I understood exactly what policy I was getting and all the different benefits inside the life insurance policy that State Farm gives! Insurance can be difficult to understand at times but this agency is the best around! I am so glad I found them!"

"Required motor vehicle insurance, so Googled 3 Agencies, and quotes with others revealed coverage was not as inclusive as State Farm. Agent was super efficient in responding and producing documentation, so it was a done deal. Huge shout out to Jaime Melchor, not only for his professionalism and knowledge on questions raised, but being overly nice, respectful and helpful. 5 stars for the Customer Service. Highly recommended as a great agency for your insurance needs."

"I had moved to Orange County from NY back in November 2018. Previously - I was insured with State Farm in NJ. As I transferred over my auto & home insurances under Chase Douglas here in Laguna Hills - I was immediately impressed by the professionalism of Chase, Jaime Melchor, and Elizabeth Arriaga. They are just a top class Team who I would have given a 5++ rating to, if I could. Every time I reached out - I was met by nothing but unparalleled professionalism, friendliness, and world-class support. Thanks guys! We definitely need you in the neighborhood :-)"