State Farm® Insurance Agent Chase Douglas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
C Ramirez
August 16, 2024
5
out of
5
rating by C Ramirez
"Elizabeth is ALWAYS a pleasure to work with. She always goes above and beyond to make sure my questions/issues are addressed and resolved. I’ve been with State Farm for many years and have been at several State Farm offices, and this the definitely the Best!"
We responded:
"Thank you so much! Elizabeth is very important part of our office and I am glad we are able to give you the service you deserve for all your insurance needs!"
Willy Vielmann
August 8, 2024
5
out of
5
rating by Willy Vielmann
"Jaime took care of all my life insurance needs. Great recommendations and very professional."
We responded:
"Thank you Willy! We appreciate you and I am glad Jaime was able to guide you through your life insurance options and come up with a plan that fits your needs! Thank you for being part of our State Farm agency!"
Wendi Rodriguez
August 4, 2024
5
out of
5
rating by Wendi Rodriguez
"We really appreciate Jaime Melchor! He always answers our questions quickly and accurately. We couldn’t be more pleased working with Jaime for all of our insurance needs."
We responded:
"Thank you so much Wendi! Jaime is a valuable part of our team and I am glad he is able to answer all your insurance questions and help out any way possible! Thank you for being part of our State Farm family!"
Jan True
July 22, 2024
5
out of
5
rating by Jan True
"Always quick and very helpful information given."
We responded:
"Thank you so much Jan! We appreciate you and are happy we can help out with your insurance needs! "
Vaughn Babcock
July 17, 2024
5
out of
5
rating by Vaughn Babcock
"Working with Chase Douglas on my insurance has been a pleasure. He seems very knowledgeable and is very timely with his estimates which I think are very competitive. I believe I can trust him with all my insurance needs. If he can't help with everything (State Farm does not offer townhouse insurance in my community), Chase will give you the name of his nearest able competitor. I heartily recommend Chase. Patrick Chandler"
We responded:
"Thank you so much for your kind words. We appreciate you and I am glad you were able to find home insurance in this very tough market! Thank you for being part of our agency here in Laguna Hills. "
Larry Cohen
June 18, 2024
5
out of
5
rating by Larry Cohen
"I have been a State Farm Customer since the 1970s. When I moved to California in 2015 I chose Chase Douglas as my State Farm Representative. Not only did he recommend the best insurance policies for me, when he visited my new condo he helped me set up my new TV. Talk about being a good neighbor. Since then I have worked with him and his staff to keep my costs competitive and my insurance appropriate for my needs. When I call I usually work with Elizabeth. She is so very smart and courteous I have no worries about my insurance matters."
We responded:
"Thank you so much Larry! We are thankful you chose our State Farm agency here in Laguna Hills, California. Elizabeth is an important part of our team here at the office and we look forward to helping you with your insurance needs for many years to come!"
Amanda Barth
June 13, 2024
5
out of
5
rating by Amanda Barth
"Chase Douglas and his team are reliable and responsive. They are quick to respond and resolve any requests or issues with kindness and patience."
We responded:
"Thank you so much for the review! We appreciate you and your family and are happy to be there to answer any questions or concerns you may ever have with your insurance! "
Urgent Care Nurses Registry
May 31, 2024
5
out of
5
rating by Urgent Care Nurses Registry
"Thank you Elizabeth ( Statefarm ) for immediate help to reinstate my insurance ."
We responded:
"Thank you so much for the review! We appreciate your business and I am happy to hear Elizabeth has delivered the excellent service we always strive to achieve. "
Trish Lane
May 22, 2024
5
out of
5
rating by Trish Lane
"This State Farm office is dedicated to serving their customers and is very responsive to all service requests. I am always impressed with their prompt follow- up."
We responded:
"Thanks Trish! I am glad our office has been able to help with all your insurance questions! We are glad you are part of our State Farm family in our office here in Laguna Hills!"
Manny Robles
May 14, 2024
5
out of
5
rating by Manny Robles
"Gracias Jaime por TU eficas servicio y brindarme la ayuda que necitaba Todo un professional UN servio eficaz rapido muy recommendable servio gracias por TU ayuda y explicarme Todo lo de mis polizas"
We responded:
"Thank you very much Manny! We appreciate you and are glad that we can help you out with all your insurance needs and answer all of your questions in a timely manner. "
Carol Kent
February 14, 2024
5
out of
5
rating by Carol Kent
"From the moment I call into the office, to the service that is provided to me, this is an exceptional office with professional employees. They are all very nice and quick to assist and get my questions answered. The follow-up is exceptional."
We responded:
"Thank you so much Carol! We greatly appreciate you and we are glad we can help with your insurance needs! Thank you for being part of our State Farm family!"
Margarita Caceres
January 31, 2024
5
out of
5
rating by Margarita Caceres
"Elizabeth and Jaime are always extremely helpful and friendly. They always handle my requests promptly and professionally. I’m very happy to do business with this office."
We responded:
"Thank you so much for your review Margarita! It is always our priority to take care of your needs whether it be for auto insurance, home insurance or life insurance in a professional and timely manner. Thank you for being part of our State Farm family!"
kevin munoz
January 10, 2024
5
out of
5
rating by kevin munoz
"Elizabeth is always really kind and helpful."
We responded:
"Thank you so much for the review Kevin! Elizabeth is an integral part of our team and I am glad we are able to help out with your insurance needs!"
Joe Rego
November 12, 2023
5
out of
5
rating by Joe Rego
"Moved to State Farm 6 months ago. Chose Chase Douglas for it's favorable reviews, proximity and Insurance coverage. The office staff is very competent & friendly. Jaime Melchor, the multi-line insurance representative did the analysis and met with me. He made things a lot easier by taking my details and giving me a clear picture of what liabilities and coverage to expect. This enabled me to compare with other Insurance companies to make a decision. Elizabeth is office representative and great support for the team. Any information I need on my agreement she answers immediately. I feel Chase leads a great team for State Farm. Looking forward to many years with them."
We responded:
"Thank you so much much Joe! We greatly appreciate you and look forward to servicing your insurance needs for many years to come. Jaime and Elizabeth are important parts of the office and we strive to help make insurance a little easier and not the chore most people see it as. Thank you for being a part of my State Farm agency here in Laguna Hills!"
YALI YANG
November 4, 2023
5
out of
5
rating by YALI YANG
"Thank you so much Jaime! The service has been amazing. Problems are solved immediately.Friendly and very efficient. ~Xiang"
We responded:
"Thank you so much Xiang! Jaime is a valuable member of our team and I am glad he has been able to answer all the insurance questions you may have! Thank you for being part of our State Farm agency. "
Sam Garcia
November 4, 2023
5
out of
5
rating by Sam Garcia
"Chase Douglas' agency has been great to work with, responsive, and ensuring I'm getting the best deal!"
We responded:
"Thank you so much Sam! I am glad we are able to help out with you insurance needs and I am glad you are a part of our State Farm agency here in Laguna Hills. "
Alec Schrezenmeier
October 3, 2023
5
out of
5
rating by Alec Schrezenmeier
"The team is always available and incredibly helpful, made dealing with insurance stress free."
We responded:
"Thank you Alec! We strive to do everything we can to help out with all the insurance questions you may have! Thank you for being a State Farm client and for being part of my State Farm agency family. "
Kimberly Morphet
September 1, 2023
5
out of
5
rating by Kimberly Morphet
"Always a great customer experience with this office! Friendly and very efficient."
We responded:
"Thank you so much for the review Kimberly! We appreciate your trust in us as a small business and look forward to taking care of your insureds for many years to come!"
marco gemini
July 1, 2023
5
out of
5
rating by marco gemini
"I have applied recently for a State Farm Medicare Supplement Policy : I am grateful for the first-rate service provided by Chase and his staff."
We responded:
"Thank you so much for the review Marco! We greatly appreciate you and look forward to helping out with all your insurance needs in the future!"
Nicole Amy
June 30, 2023
5
out of
5
rating by Nicole Amy
"I had a great experience here getting help with auto and a life policy. If you ever need one, come here and ask for Jamie. He’s the best!"
We responded:
"Thank you for the review Nicole! We appreciate and I am glad Jaime was able to help get you the proper coverages on your auto insurance and life insurance. We look forward to having you as part of our State Farm family for many years to come!"
john m.
June 30, 2023
5
out of
5
rating by john m.
"Although unable to write new homeowners insurance for me due to corporate-wide temporary policy, Chase gave me very good advice on adjusting my current policy for increased coverage and reducing my rates after changing my deductibles. He provided our community an informative insurance presentation that awakened many home owners to risk management and costs."
We responded:
"Thank you so much John! Glad we could help out and we look forward to the future when we are able to insure your new homeowners insurance when we are able to again in California! Thank you for being a part of our agency and we greatly appreciate your business!"
Trish Lane
June 8, 2023
5
out of
5
rating by Trish Lane
"I received the most cost effective quotes from this agency for auto, homeowners, and umbrella policies. Jaime Melchor provided the quotes and was very professional and informative. I highly recommend this agent as well as the agency."
We responded:
"Thank you so much Trish! I appreciate you taking the time to write the review and I am glad Jaime was able to help you out with the quotes for your auto insurance, homeowners insurance, and umbrella policy! We are glad to have you as part of our State Farm agency here in Laguna Hills!"
Christopher Gibson
May 26, 2023
5
out of
5
rating by Christopher Gibson
"Jaime was a great help!! Life and car insurance needs. MET :)"
We responded:
"Thank you so much Chris! We greatly appreciate you and look forward to many more years of working with you for your auto insurance and life insurance! Thank you for being part of our State Farm agency here in Laguna Hills!"
Cecilia Stella
May 26, 2023
5
out of
5
rating by Cecilia Stella
"I am delighted every time I come in. Problems are solved immediately and face to face. LOVE IT! Chase Douglas' StateFarm office is indeed a good neighbor. And so is Elizabeth."
We responded:
"Thank you so much Cecilia! We greatly appreciate you and are so glad you are apart of our State Farm family and local agency here in Laguna Hills! We have loved getting to know you and look forward to many more years working together to take care of you insurance needs. "
zackary wood
May 17, 2023
5
out of
5
rating by zackary wood
"I have been with Chace Douglas State Farm for 6 or 7 years. I have my truck my renters insurance life insurance and my company box truck policies with them. The service has been amazing. They are quicker to act, very friendly, and knowledgeable. Luckily I have only had to file a claim with them one time for a stolen catalytic converter but the process was so smooth and the truck was returned to me in 2 days. I would definitely recommend Chase's branch especially for life insurance. Chase was able to talk over my options and help me choose the best fit for me in about 20 minutes. I won't be leaving their office any time soon."
We responded:
"Thank you so much Zackary! We truly appreciate your kind words and are so happy with can help you out with your auto insurance l, renters insurance and life insurance! We are so happy you are part of our local State Farm family here in Laguna Hills, California. "