State Farm® Insurance Agent Chase Douglas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Bailey
May 31, 2025
5
out of
5
rating by James Bailey
"I’ve been with Chase Douglas for over a decade now. Great rates but even greater service. The app is super easy to use for almost anything. The lovely people in the office are always kind, patient and get back to me in a timely fashion. I wouldn’t trade that for cheaper rates and crappy service. They truly value customer service. If you’re looking for a life long agent, this is it."
We responded:
"Thank you so much James! We truly appreciate you and I am glad we are able to deliver the service you deserve on all your insurance needs. Thank you for your business and thank you for being part of our State Farm family!"
Cat Ruddy
May 30, 2025
5
out of
5
rating by Cat Ruddy
"I’ve been with State Farm for many years and I’ve been very happy with the service Chase Douglas’ office and all of his staff has given me. T"
We responded:
"Thank you so much! We really appreciate the opportunity to help you with your insurance needs. We love working with you as well. Thank you for being part of our State Farm family!"
Adriana Lopez
May 13, 2025
5
out of
5
rating by Adriana Lopez
"Thank you so much Jaime for going above and beyond on helping us with our auto insurance. Jaime made sure we knew exactly what everything was and kindly explained everything in detail, he was very helpful!!! . I’m glad to have him as our agent."
We responded:
"Thank you so much Adriana! I am glad Jaime was about to help explain your coverages with your auto insurance! We are always here to help any way we can and want to make sure you know what you are paying for! Thank you for being part of our State Farm agency here in Laguna Hills. "
Essie Ayra Domingo
May 13, 2025
5
out of
5
rating by Essie Ayra Domingo
"Been with state farm for almost 4yrs now. And jaime always takes care of us. We have our car insurance and life insurance with state farm! Jaime is the best!!"
We responded:
"Thank you so much for the kind words Essie! Jaime is an essential part of the office and we all strive to give you the best service possible and are happy to be able to take care of your life insurance and car insurance needs. Thank you for being part of our State Farm family!"
Franci Forero
January 3, 2025
5
out of
5
rating by Franci Forero
"I am finally getting around to leaving this review! We recently moved to the area and had to acquire renters insurance. We reached out for more information and Elizabeth was such a great help in explaining our options. We definitely received information that was very helpful in our search. The insurance situation in CA is not fun but Elizabeth helped point us in the right direction! Def recommend!"
We responded:
"Thank you so much Franci! We greatly appreciate you and am glad Elizabeth was able to help explain your options for your renters insurance. "
Marcela Garcia
January 1, 2025
5
out of
5
rating by Marcela Garcia
"Elizabeth was such a great help! Thanks so much for your patience with me."
We responded:
"Thanks Marcella! Elizabeth is an important part of the office and always willing to assist with any of the auto insurance or home insurance questions you may have! Happy New Year and thank you for being part of our State Farm agency!"
PJ De Guzman
December 26, 2024
5
out of
5
rating by PJ De Guzman
"Both Chase and Jaime were very fast and very reliable. They did my quote on Christmas Day and got my policy the next day. If you are looking for an Auto Insurance, look no further than these lads."
We responded:
"Thank you so much PJ! I am glad the experience was good for you and that the car insurance quote was available for you! Thank you for joining my State Farm agency. "
Azarett Torres
December 5, 2024
5
out of
5
rating by Azarett Torres
"Jaime is the best, he continued following up through all forms of communication until everything was complete. Thanks for your help Jaime! Now let’s get my premium even lower 🙂"
We responded:
"Thank you so much for the kind words Azarett! We always try to make it as easy as possible to work with us. Thank you for trusting us with your insurance needs and being a part of our State Farm family!"
Josie Wong
November 27, 2024
5
out of
5
rating by Josie Wong
"Chase and his whole team are professional and so knowledgeable about insurance as well as saving for the future. I really appreciate how comprehensive they are - it’s not like a call center that just tries to sell a policy and get off the phone quickly. I highly recommend doing business with them!"
We responded:
"Thank you for your review Josie! Our office always tries to make sure we know who we are working with so we can come up with insurance recommendations that fit your needs. Thank you for trusting my State Farm agency to take care of your insurance and financial service needs. "
Nen San
November 27, 2024
5
out of
5
rating by Nen San
"Jaime and Elizabeth are always so helpful and sweet. Best insurance company around."
We responded:
"Thank you so much for the review! Elizabeth and Jaime are important part to our office and we always strive to deliver the best service we can! Thank you for being part of our insurance agency!"
Hector Armenta
November 25, 2024
5
out of
5
rating by Hector Armenta
"I just started working with this office and they have been wonderful to work with. I handle my mother's insurance payments and sometimes forget to pay on time. When that happens, I get a friendly reminder and just give the go-ahead via text or email, and the payment is processed. I highly recommend this group."
We responded:
"Thank you for the review Hector. We greatly appreciate you and are happy to help out any way we can! Thank you for being part of our agency!"
Deryl Deavenport
November 19, 2024
5
out of
5
rating by Deryl Deavenport
"Nice people work here. They always return calls and always are knowledgeable and helpful!"
We responded:
"Thanks Deryl! We are always happy to help and answer any questions you may have for auto, home or life insurance! Thank you for being part of our State Farm agency!"
Orbit Now
November 16, 2024
5
out of
5
rating by Orbit Now
"I really can’t say enough good things about Chase Douglas State Farm Insurance. He responds back to me even if it has to do with another company. I truly value his opinion as well as his kindness. Thanks, Chase."
We responded:
"Thank you so much! We greatly appreciate you and are happy to help out any way we can. We are happy to help out with all the auto insurance, life insurance and homeowners insurance questions you may have! Thank you for being part of the Chase Douglas State Farm insurance family!"
Krisjon Martinez
October 23, 2024
5
out of
5
rating by Krisjon Martinez
"Jaime Melchor helped me with my auto and life insurance. Very informative! Highly recommend!!"
We responded:
"Hi Krisjon! Thank you so much and I am happy that Jaime was able to help you out with your auto insurance and find a plan that fits your life insurance needs. Thank you for being part of our State Farm agency. "
yofuvideo2011
October 22, 2024
5
out of
5
rating by yofuvideo2011
"Nowadays in California, calling your insurance agent with a possible problem is not something you want to do! Nevertheless, when I spoke with Mr. Jaime Melchor on 10/21/24, I was greeted in a highly professional and courteous manner. He understood my concerns and promptly proceeded to provide me with the exact information I was looking for. Yes, truly, like a good neighbor, State Farm is there! Thank you!"
We responded:
"Thank you for the review! We are happy to help and look forward to helping you out with all your auto insurance questions you may have in the future. Thank you for being part of our State Farm agency!"
Norman Weissman
October 21, 2024
5
out of
5
rating by Norman Weissman
"Nice people, very knowledgeable and quick to respond to any request. Policies of State Farm are easy to understand, fair and reasonably priced."
We responded:
"Thank you so much Norman! We appreciate your business and are thankful we get to assist you in your insurance needs. Thank you for being part of our State Farm agency. "
Steven Weinstein
October 16, 2024
5
out of
5
rating by Steven Weinstein
"Jaime Melchor at Chase Douglas is one of the best insurance agents I've ever had. He is extremely knowledgeable, thorough, prompt and conscientious. He is a pleasure to deal with, both for homeowner's insurance and for auto insurance."
We responded:
"Thank you so much for the kind words Steven! Jaime is an integral part of the office and we are always striving to help you out with all your homeowners insurance and auto insurance questions you may have! Thank you for being part of our State Farm agency!"
Linda White
October 10, 2024
5
out of
5
rating by Linda White
"Jamie It's Very patient.. I call them twice about Trying to get my premium down and he never got irritated. He helped me both times and we work something out with a deductible.Thank you Jamie you are Awesome."
We responded:
"Thank you Linda! We know costs are going up everywhere and want to make sure we are helping out every way we can for your car insurance and home insurance. Thank you for being a part of our State Farm agency. "
Alex Adams
September 29, 2024
5
out of
5
rating by Alex Adams
"Jaime helped me out answering all of my questions when it came to insurance. I was able to bundle my life and auto! Jaime was also great at explaining all their types of life insurances that are offered at State Farm. Highly recommend coming to this office for all your insurance needs."
We responded:
"Hi Alex! Thank you so much for the review. I am glad Jaime was able to fully explain the life insurance options and bundle everything to give you the best deals possible! Thanks for being a part of our State Farm agency!"
Missy.aidensmom
September 26, 2024
5
out of
5
rating by Missy.aidensmom
"Could not be happier with the professionalism and speed with which this agency assists. No hassles, no pressure, could not be happier. Thank you!"
We responded:
"Thank you Missy! We greatly appreciate you and are thankful you are part of our State Farm family! Thank you for letting us handle all your insurance needs!"
Sevag Sarkissian
September 23, 2024
5
out of
5
rating by Sevag Sarkissian
"Exceptional care and communication. Always looking out for the best interest with our policies and making sure everything we’re eligible for is applied!"
We responded:
"Thanks Sevag! It is important to us to take the time and care necessary to answer any questions you have as well as find the auto insurance, life insurance or home insurance that best fits your need. Thanks for being part of our State Farm agency!"
sharon Ingram
September 17, 2024
5
out of
5
rating by sharon Ingram
"The staff in this office is extremely helpful, courteous, and professional! Highly recommend them."
We responded:
"Thank you so much Sharon! We appreciate you and I am glad we are able to help answer any insurance questions you may have!"
Megan Flores
September 12, 2024
5
out of
5
rating by Megan Flores
"This office is amazing. They are so helpful and easy to work with."
We responded:
"Thank you so much Megan! We appreciate your business and I am thankful we are able to answer all the questions you may have with your insurance. Thanks for being a part of our State Farm family!"
donna vincent
September 10, 2024
5
out of
5
rating by donna vincent
"Friendly, professional and knowledgeable."
We responded:
"Thank you for the review Donna! I am glad we are able to help out with all your insurance questions and we are thankful to have you as part of our State Farm agency!"
Audrey Lew
September 10, 2024
5
out of
5
rating by Audrey Lew
"Chase Douglas' office has been very professional and helpful for many years. Elizabeth Arriaga has always replied promptly to any questions and has also sent me reminders when my insurance fees are due."
We responded:
"Thank you so much Audrey! We are so lucky to have so many great clients like you. I am glad Elizabeth and my entire office is there to help with your insurance questions and needs! We appreciate you here at the Chase Douglas State Farm insurance agency!"